P.O. BOX #893566
Temecula, CA 92589
Public Email: inquiries [@] includas.com
For Media: press [@] includas.com
Press kits may be available around the time of a book launch on the About Page under each specific author/illustrator. Should you need any information for media/press related projects, please email us with your request.
For Legal: legal [@] includas.com
I sent an email but have not gotten a reply, why?
Depending on the nature of your email, such as, if you asked a general question like, “How do I get a book published?”, those emails will not be answered because we simply do not have the time to answer questions that can be answered through simple research methods. But if you emailed, saying, “I have a finished manuscript but am having trouble understanding the submission policy.”, then we will absolutely assist the best way we can.
I want to email someone to get an update on my submission, can I contact you?
If you filled out the submission form completely, you should have received a copy of your answers in your email automatically. Do not resubmit or edit your submission unless you really need to, as that will be treated as a second submission. If you have not received an answer from us after a month, please contact us.
I ordered a book but it came damaged and/or not what I was expecting, will you refund me?
We work with external distributors, like Amazon and Barnes&Noble to deliver a book, so if you have any issues, you would need to contact them directly. Before you purchase a book, preview it (if a preview is not available on one site, it may be on another), and we sometimes have videos about the books, so check out our Youtube channel for book read-a-loud sessions there (after the release date).
Can I email to ask someone to come out for an event, conference, signing, and/or reading?
Our team is all over the United States, so location would play a huge role. You are more then welcome to invite any of the authors/illustrators. Please check out our Partnerships Page for all related information.